Retail
Donut Equipment
Immediate Job Opening - Service Technician
| Position: |
Service
Technician |
Belshaw Brothers Inc. has an immediate opening for an experienced Service Technician. Belshaw is the worldwide leader in the design and manufacture of donut production equipment, based in Auburn, WA (20 miles south of Seattle).
At Belshaw, you will have the opportunity to work with a collaborative, energetic environment where your efforts can contribute to your overall success. We promote from within which offers you the potential to grow with us.
Description:
- Answers questions and troubleshoots equipment failures with customers, over the telephone, via email or through written correspondence.
- Complete equipment set up and staff training on site at customer’s location.
- Performs data entry including parts orders, sending order acknowledgements to customers, return authorizations, and miscellaneous administrative paperwork on a daily basis.
- Researches, analyzes, and remedies customer problems, within established guidelines.
- Assists sales department in building and maintaining customer relationships and acts as inside sales support.
Requirements:
- At least 2 years of Technical Service experience preferably in a manufacturing environment, including interaction with international and domestic customers.
- Excellent written and verbal communication skills.
- Ability to travel for company business.
- Demonstrated ability to provide excellent customer service in stressful situations.
- Intermediate knowledge of Microsoft Office products and strong data entry ability.
- Ability to multi-task and work productively with frequent interruptions.
We offer competitive salary with comprehensive benefits:
- 401k Retirement Plan
- Medical/Dental/Vision
- Life and Disability Insurance
To apply:
Send, fax or email resume and cover letter to the address below. No calls please.
Belshaw Brothers, Inc.
ATTN: Dave Stevens, National Service Manager
814 44th Street NW
Suite 103
Auburn, WA 98001 USA
U.S.A.
PHONE: 206.322.5474 Toll free 800.578.2547
FAX: 206.322.5425
EMAIL: dstevens@beladam.com
Belshaw is an Equal Opportunity Employer
